Privacy policy

Privacy Policy

Effective Date: June 17, 2026

At Vianly Co. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your information when you shop with us.

1. Information We Collect We collect information to provide you with the best shopping experience:

Personal Information:  
  
– Name, email address, shipping address, billing address, and phone number.  
  

Order Information:  

Details about your orders, such as products you purchase (e.g. fans, home goods, beauty items, fragrance and aromatherapy products), order history, and payment method used.  
Website Usage Data:  
 
IP address, browser type, pages visited, time spent on the site, and device information collected through cookies and similar technologies.  

2. How We Use Your Information We use your information to:

We use the information we collect to:  

Process your orders and arrange shipping of your products.  

Send order confirmations, shipping updates, and delivery tracking information.  

Recommend products you might like, such as cooling fans, home accessories, beauty items, and fragrance products.  

Improve our website, product selection, and customer service based on how customers browse and purchase.  

Send special offers, newsletters, or new product announcements (you can unsubscribe from marketing emails at any time).  
  

3.Sharing Your Information  

We do not sell your personal information. We only share it with trusted partners when necessary to operate our store and fulfill your orders, such as:  

-Shipping carriers (e.g. USPS, UPS, FedEx or other delivery companies).  
-Payment processors and ecommerce platform services (e.g. Shopify Payments, card processors).  
-Email service providers and marketing tools we use to send order updates and optional marketing emails.  

We may also share information when required by law, for example to comply with legal requests or protect our rights and the rights of others.  

4. Cookies & Tracking 

We use cookies and similar technologies to:  

-Remember your preferences (such as language, currency or region).  

-Keep items in your shopping cart as you browse.  
-Understand how visitors browse and interact with our products, pages and offers, so we can improve your experience.  

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the site, such as keeping items in your cart or saving login preferences.  

5. Data Security  

We use industry‑standard security measures to protect your personal information, including encryption and secure connections where appropriate. While no online store can be 100% secure, we work hard to keep your information safe and continuously improve our security practices.  

6. Children’s Privacy  

Our website and products are intended for adults. We do not knowingly collect personal information from children under 13 years of age. If we learn that we have collected information from a child under 13, we will delete it as soon as reasonably possible.  

7. Your Rights  

Depending on your location and applicable laws, you may have the right to:  

-Access or update your personal information we hold.  
-Request deletion of certain personal information, subject to legal or business record requirements.  
-Opt out of marketing emails by clicking “unsubscribe” in the email or contacting us directly.  

To exercise these rights, please contact us using the details below.  

8. Changes to This Policy  

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new effective date.  

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.  

9. Contact Us  

If you have any questions about your privacy or this policy, please contact us:  

Email: vianlyco@hotmail.com  
Store: Vianly Co.